Privacy Policy

Last updated: June 2, 2025

This Privacy Policy explains how C-Quel bv ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website and purchase software products (web controls) online.

1. Information We Collect

We collect the following types of information when you interact with our website or make a purchase:

  • Personal Identification Information: Name, email address, billing address, and phone number.
  • Payment Information: We process payments through secure third-party providers (e.g., Stripe, PayPal). We do not store full credit card details.
  • Account Details: Username and password when you create an account.
  • Technical Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools).

2. How We Use Your Information

We use your data to:

  • Process your orders and payments
  • Provide access to purchased products
  • Offer customer support
  • Send updates, newsletters, and promotional offers (only with your consent)
  • Improve our website, services, and user experience

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Your consent
  • Contractual necessity
  • Compliance with legal obligations
  • Our legitimate interests (e.g., improving services, fraud prevention)

4. Data Sharing and Third Parties

We may share your data with trusted service providers (e.g., payment processors, hosting providers) solely for the purpose of providing our services. We ensure all partners comply with data protection standards.

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations, and then securely delete it.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccuracies in your data
  • Request deletion of your data
  • Withdraw your consent at any time
  • Object to or restrict certain processing
  • Request a copy of your data (data portability)

To exercise your rights, contact us at privacy@pas2web.com.

7. Cookies

We use cookies to enhance your browsing experience and collect anonymous usage data. You can manage or disable cookies through your browser settings.

8. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection via standard contractual clauses or other safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

C-Quel bv
Adelberg 116
3920 Lommel
Belgium
Email: privacy@pas2web.com